Apple Customer Service Representative job at Aspire Business Consulting Tucson, AZ, US

Job Description

:
Our team is seeking a Entry Level Account Representative! Apply with a company that offers amazing opportunity for growth, advancement and company culture!
No experience? No worries, we'll train you!
Responsibilities
Manage large amounts of customer interactions
Generate sales and leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers and meet their needs
Skills
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree
Job Type: Full-time
Pay: $45,000.00 - $75,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Experience level:
No experience needed
Shift:
8 hour shift
Day shift
Weekly day range:
Weekends as needed
Work setting:
Office
Ability to commute/relocate:
Tucson, AZ: Reliably commute or planning to relocate before starting work (Required)
Work Location: On the road

Job Tags

Full time, Work at office, Relocation, Flexible hours, Shift work, Weekend work, Day shift

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