Job Description

Join Our Team

BEST EMS is seeking dedicated and compassionate Emergency Medical Technicians (EMTs) to join our team. In this role, you will provide both emergency and non-emergency medical care to guests and team members in a dynamic and fast-paced environment. This is an exciting opportunity to make a meaningful impact by delivering high-quality care while working alongside a collaborative EMS team.

• Shifts are 12-hours, typically starting between 8:00am - 9:00am.
• Shifts available 7 days/week.
• Both Full-time and Part-time positions are available.
• Requires active EMT registration on  .
• Work location(s) in Frisco, TX.

If you are passionate about patient care, thrive in high-energy environments, and enjoy working as part of a professional response team, we encourage you to apply.

Position Summary

The Emergency Medical Technician (EMT) provides emergency and non-emergency medical care in accordance with established BEST EMS protocols and EMT scope of practice. EMTs respond to medical incidents, assess and triage patients, and assist with treatment and transport decisions while ensuring a safe and professional environment for patients, guests, and team members.

Essential Duties and Responsibilities

The responsibilities listed below represent the core duties of this position; additional responsibilities may be assigned as needed.

• Provide emergency and non-emergency medical care to guests and team members in accordance with established BEST EMS protocols.

• Respond promptly to medical incidents and provide patient care within designated treatment areas when assigned.

• Assess and triage patients when multiple calls or patients exceed available personnel, determining care priorities, disposition, and transport needs.

• Assist Advanced Life Support (ALS) crews during patient care and response situations as directed.

• Document patient care and incident details accurately using the designated electronic reporting system.

• Conduct routine checks of medical bags, equipment, and treatment areas before, during, and after each shift; restock supplies as necessary.

• Maintain a clean, organized, and safe work environment.

• Foster professional and respectful relationships with guests, team members, and fellow responders.

• Maintain professional grooming standards in accordance with BEST EMS policies and guidelines.

• Adhere to all labor policies regarding breaks, shift lengths, and assigned duties.

Qualifications

Knowledge, Skills, and Abilities

To perform this role successfully, candidates must demonstrate the following:

• Strong verbal and written communication skills

• Basic computer and electronic documentation proficiency

• Strong attention to detail

• Ability to manage multiple priorities and perform effectively under moderate stress

• Strong customer service orientation

• Commitment to maintaining patient confidentiality and privacy

• Knowledge of and ability to operate basic life support (BLS) equipment including pulse oximeters, glucometers, splints, and related tools

• Ability to perform rapid patient assessments and deliver basic life support interventions within EMT scope of practice

• Strong safety awareness and commitment to maintaining a safe environment for patients, team members, and the public

• Ability to adapt to changing conditions and operational needs

• Willingness to work outdoors in varying weather conditions

• Professional, self-motivated, and enthusiastic attitude

• Strong teamwork and collaboration skills

• Ability to read, write, and communicate effectively in English

• Reliable transportation to and from work

Education and Certification Requirements

Required

• Current  Texas Department of State Health Services (DSHS) Emergency Medical Technician – Basic License or higher

• Current American Heart Association (AHA) BLS for Healthcare Provider CPR/AED Certification required, or the ability to obtain certification upon hire. Company-sponsored certification may be available for candidates who do not currently hold this certification.

Physical Requirements

The physical demands listed below represent those required to successfully perform the essential functions of this role.

• Ability to stand and walk for extended periods across large venues

• Ability to lift, carry, push, or pull patients and equipment weighing up to 100 pounds with assistance

• Ability to kneel, crouch, bend, and provide patient care in confined or crowded spaces

• Ability to climb stairs and navigate uneven terrain quickly during emergency response

• Ability to operate medical equipment and complete electronic documentation requiring fine motor skills

• Ability to maintain close vision, distance vision, peripheral vision, depth perception, and focus

• Ability to hear and communicate effectively in noisy environments

Work Environment

This role includes both indoor and outdoor work environments . EMTs may encounter:

• Large crowds and high guest volumes

• Outdoor weather conditions including heat, humidity, cold, rain, and sun exposure

• Loud environments and active public settings

• Potential exposure to bloodborne pathogens and biohazards consistent with EMS work

• Physically demanding response situations requiring rapid movement

Appropriate personal protective equipment (PPE) will be provided in accordance with safety standards.

Travel

Travel is generally not required for this position but may occur occasionally for training or operational needs.

ADA & Reasonable Accommodation Statement

BEST EMS LLC is committed to providing equal employment opportunities to qualified individuals with disabilities. In accordance with the Americans with Disabilities Act (ADA) , reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

If you require accommodation during the application or employment process, please contact:
humanresources@ies.healthcare

The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.

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