Front Office Supervisor Job at Outreach Recruitment Agency, Malta

cExzZlN4WG93b0ExLzhBR0dFQmIwc1YyRGc9PQ==
  • Outreach Recruitment Agency
  • Malta

Job Description

Our client, part of a contemporary and guest-focused hotel group in St Julians, is seeking an enthusiastic and service-oriented Front Office Supervisor to oversee daily front desk operations. The successful candidate will ensure exceptional guest experiences while supporting the Front Office team in a dynamic boutique hotel environment.

Key Responsibilities

  • Supervise and coordinate all Front Office activities, ensuring smooth and efficient service delivery.

  • Lead, train, motivate, and coach Front Office team members.

  • Greet, welcome, and assist guests professionally from arrival to departure.

  • Handle guest enquiries, concerns, and feedback with tact and resolution.

  • Monitor reservations, room allocations, and occupancy levels.

  • Ensure accuracy of billing and cashiering procedures, including end-of-shift reconciliation.

  • Contribute to creating a positive and guest-centric atmosphere.

  • Maintain up-to-date knowledge of hotel services, packages, promotions and local attractions.

  • Ensure compliance with hotel policies, procedures and health & safety standards.

Requirements

  • Previous experience in Front Office operations; supervisory experience preferred.

  • Strong leadership and team-management skills.

  • Excellent interpersonal, communication, and customer service abilities.

  • Proficiency in property management systems and Microsoft Office applications.

  • Excellent organisational skills and attention to detail.

  • Ability to work well under pressure in a fast-paced environment.

  • Fluency in English; additional languages are an advantage.

  • Flexibility to work shifts, including weekends and public holidays.

Whats on Offer

  • Competitive salary package.

  • A vibrant and supportive work environment within a boutique hotel group.

  • Opportunities for professional growth and development.

If you are passionate about hospitality and driven to deliver exceptional guest experiences in a stylish hotel setting, we would love to hear from you.

Job Tags

Work at office, Local area, Shift work

Similar Jobs

Advatix, Inc.

Warehouse Associate Job at Advatix, Inc.

 ...and shipping duties as required Restock packing materials Complete required paperwork...  ... Maintain a clean, organized, and safe work area All other duties as assigned Qualifications...  ...to leadership, competitive pay, work-from-home flexibility, and full benefits. Archway... 

Gpac

Survey Crew Chief Job at Gpac

I am partnered with a Civil Engineering and Land Surveying firm and they are looking to add a Survey Crew Chief to their growing team! Minimal travel. What they have for you:* A collaborative company culture* Flex schedules* Professional Development programs*... 

Boston Services

NE $100 Infusion RN Job at Boston Services

 ...expectations, the contract will be terminated immediately Shift: Monday through Friday 8-5 Specialty Type: Nursing Sub Specialties: Infusion RN General Certifications: General Certifications(ACLS,BLS/BCLS,PALS,NRP,ATT); Nursing Certifications(CPI ,ENPC,RNFA,TNCC,AWHONN,... 

PlanetArt

Data Analyst Associate Intern - Summer 2026 Job at PlanetArt

 ...a motivated Finance & Operations Summer Intern to join our dynamic team and gain comprehensive...  ...valuable experience in problem-solving, data analysis, and professional communication...  ...will be considered for the Data Analyst Associate Intern role located in our Calabasas... 

Globe Life

Operations Manager, Aviation (Onsite) Job at Globe Life

 ...Job Description Operations Manager, Aviation (Onsite) Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering...