Job Description

Housekeeping Manager Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart! Why Us: Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE

Our hotel team is seeking a fun, friendly, energetic, and experienced individual to manage our Housekeeping Department. This individual will work closely with the Director of Rooms and be responsible for ensuring Guest Rooms and Public Areas are in line with Indigo Road standards. The Housekeeping Manager will effectively lead, train, coach, motivate, engage and provide feedback to the housekeeping staff on a daily basis. What we will ask of you:

• Speaks with and responds to guests regarding service challenges while showing compassion.
• Inspect work performed to ensure that it meets specifications and established standards.
• Ensure necessary levels of staffing, inventory and payroll is completed.
• Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals.
• Perform or assist with cleaning duties as necessary.
• Develops skills and abilities of direct reports.
• Assist Director of Rooms in monitoring high potential team members and ensure their growth as leaders within the company.
• Solid knowledge of inventory controls, planning and scheduling.
• Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
• Proficiency in Microsoft Word, Outlook and Excel preferred.

Requirements for Success:

• Two + years related experience in hotel or similar environment.
• Thrive in fast-paced and boutique hotel environments
• A positive, friendly and enthusiastic team player with excellent record of hotel management.
• Strong problem management skills with accuracy in quickly handling emergency situations and providing solutions.
• Must be available to work nights, weekends and holidays.
• Must be able to exercise good judgment and decision-making abilities.

Benefits

• Competitive Pay: Competitive base pay, health benefits, and PTO benefits after 90 days [for full-time employee's].
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Tags

Full time, Contract work, Local area, Night shift, Weekend work

Similar Jobs