Operations Supervisor (MID-SHIFT) Job at McKesson, Memphis, TN

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  • McKesson
  • Memphis, TN

Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The E‑Commerce Operations Supervisor is responsible for leading daily operational activities within the e‑commerce fulfillment environment, ensuring accuracy, efficiency, safety, and service-level adherence. This role oversees order picking, packing, inventory movement, shipping processes, and associate performance to support high-quality customer experiences.

Key Responsibilities:

  • Oversee daily e‑commerce fulfillment activities, including picking, packing, shipping, and replenishment.
  • Provide hands-on leadership, coaching, and support to associates throughout the shift.
  • Maintain workflow, assign tasks, and adjust labor to meet operational targets and service-level expectations.
  • Monitor KPIs such as productivity, accuracy, escalate and address issues proactively.
  • Ensure adherence to company policies, and standard operating procedures.
  • Partner with inventory, transportation, and other departments to maintain a smooth and efficient operation.
  • Address performance concerns promptly and professionally, documenting behaviors and providing follow‑up coaching.
  • Provide clear and timely communication to leadership regarding operational performance, challenges, and staffing needs.
  • Generate shift reports, KPI summaries, and documentation as required.

Safety & Compliance

  • Ensure associates follow all safety rules, equipment standards, and facility procedures.
  • Conduct safety observations, participate in incident investigations, and support corrective actions.
  • Maintain a clean, organized workspace and ensure compliance with regulatory and company requirements.

Qualifications:

  • 3+ years of experience in warehouse, logistics, or e‑commerce operations.
  • Previous supervisory or lead experience required.
  • Strong communication, leadership, and organizational skills.
  • Ability to motivate teams in a fast-paced, high‑volume environment.
  • Experience with warehouse management systems preferred.

Physical Requirements :

Ability to stand, walk, bend, and lift up to 50 lbs. as needed in a warehouse environment.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$52,700 - $87,900

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to Disability_Accommodation@McKesson.com.

Join us at McKesson!

Job Tags

Full time, Shift work

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