Quality Assurance Analyst - Hybrid Option Job at California Department of Aging, Sacramento County, CA

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  • California Department of Aging
  • Sacramento County, CA

Job Description

Job Description and Duties

The Position is headquartered in Sacramento.

Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay.

Under the direction of the Field & Policy Support (FPS) Supervisor I, the Analyst II performs the more responsible, varied, and complex technical, analytical staff services assignments intended to carry out the mission of the California Department of Aging (CDA) and the Community-Based Adult Services (CBAS) Field & Policy Support Section. The Analyst II will work in a team environment, collaborating and coordinating with the CBAS Section certification teams and support staff, CBAS center personnel, and other stakeholders. Analyst II is a full participant in team decision-making, strategy formulation, and problem resolution. These responsibilities require a high level of analytical and research skills, a strong writing ability, excellent communication skills, and a broad knowledge of CBAS services .

To be considered for this position you must provide a completed application and Statement of Qualifications (SOQ).

Please ensure your application is complete with detailed job descriptions/tasks performed, employment beginning and ending date information, and hours worked per week. If you are using education to meet one of the patterns of the minimum qualifications, please upload a copy of your degree or transcripts with your application package.

New to state candidates will be hired into the minimum salary of the classification or minimum of the alternate salary range when applicable. Placement to alternate range may be based on education or experience identified in your state application.

Examination Information

Those interested in obtaining employment with the California Department of Aging must apply and compete through the State recruitment process 3 Steps to a State Job . Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement: 

If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Aging, please contact the Human Resources Branch at  Careers@aging.ca.gov

You will find additional information about the job in the .

Working Conditions

The physical work location of the position is designated at the department's headquarters location, a three-story building and standard office modular workspace located in Natomas. The duties of the position require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings whether they are digital (i.e., Zoom, WebEx, MS Teams, etc.) or in person.  

TRAVEL: 5% Travel related to POCs, training, and technical assistance.

Special Requirements

This position is designated under the  Conflict of Interest Code . The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete  Form 700 within 30 days of appointment and once per year. Failure to comply with the Conflict of Interest Code requirements may void the appointment.


Do NOT include ANY confidential information to your application on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, medical information, marital status, and age. Confidential information on the first page of the applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum

Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file and appeal with the State Personnel Board.

If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Strong analytical skills, including experience reviewing documents and/or applications for completeness and compliance with applicable policies, procedures, and/or regulations.
  • Demonstrated ability to communicate research and analytical findings to diverse audiences through clear written and verbal communication.
  • Knowledge of and experience with programs serving older adults and/or people with disabilities.
  • Proven experience collaborating with stakeholders, including the ability to develop and deliver effective written materials, presentations, and verbal communications.

  • Ability to research, interpret, and clearly articulate applicable laws, rules, and regulations.
  • Strong time management and organizational skills, including experience meeting deadlines and managing multiple competing priorities.

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to programs and services that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout California.

To learn more benefits for State employees, visit the  Benefit Summar y , page on the CalHR website.  

CDA is located close to downtown and is easily accessible from various main thoroughfares (i.e., Interstate-5 and Interstate-80). Employees enjoy a great team environment with amenities including: FREE PARKING , and close to various dining and shopping choices in the Natomas area.

STATEMENT OF QUALIFICATION

The Statement of Qualification (SOQ) is a narrative description of how an applicant's education, experience, knowledge, skills, and abilities meet the qualifications for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing.

PLEASE NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications.

DISCLAIMER:

Applicants whom fail to submit a SOQ as required may be screened out from the selection process.

INSTRUCTIONS:

  • Must include applicant’s full name (Last, First)
  • The original SOQ questions must be listed in the SOQ document
  • Criteria/Question(s) must be answered in numerical order
  • Font must be Arial 12-point (not higher or lower)
  • Not to exceed two pages
  • Single-sided, double spaced 


STATEMENT OF QUALIFICATIONS QUESTIONS

  1. Describe your background, experience, education, and skills that directly relate to the duty statement and desirable qualifications. Please highlight specific roles, responsibilities, or accomplishments that demonstrate your suitability for this position.
  2. This position requires the ability to research and analyze information. Please provide a specific example of a project in which you applied research and analytical skills. Describe the problem or objective, your approach, the tools or methods used, and the outcome or impact of your work.
  3. Describe your experience developing, interpreting, or implementing policies and/or regulations to establish or improve processes and operations. Include your role, the scope of the work, key challenges encountered, and the outcome or results.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    Statement of Qualification: A Statement of Qualification is REQUIRED and must be submitted with your Employment Application (STD. 678).  Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered.  Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications.  Please refer to the "Statement of Qualifications Instructions" section below for specific requirements.

Job Tags

Permanent employment, Full time, Work at office

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