Role: Senior Social Care Specialist
Type: Full-Time, Permanent
Work Location: Hybrid
Reports To : Sr Social Care Manager
Salary: Commensurate with experience
About Us
Essence Community Care is a Chicago-based complex social care management organization dedicated to delivering high-impact social care services in partnership with healthcare systems and local communities. We are building scalable, accountable infrastructure to serve vulnerable populations through evidence-based outreach and coordinated complex case management.
As we expand in 2026, we are seeking professionals who thrive in mission-driven, high-growth environments and are committed to operational excellence, cultural humility, and measurable impact.
About the Role
Essence Community Care is seeking an experienced Senior Social Care Specialist to manage a high-acuity caseload of individuals with complex medical, behavioral health, and social needs.
This advanced individual contributor role is responsible for high-acuity case management, SNF/SMRF placement coordination, multi-system navigation, benefits advocacy, and appeals resolution.
The ideal candidate has experience within a large hospital system, a medium-sized FQHC, or a managed care organization/health plan and is comfortable navigating discharge planning, utilization processes, and regulatory documentation standards.
Core Responsibilities
Complex Case Management and Customer Support
Client Advocacy and Intensive Support
Collaboration and Subject Matter Support (Non-Supervisory)
Operational Excellence and Compliance
Qualifications
Preferred
At Essence Community Care, we value diversity and endeavor to treat everyone with respect, regardless of age, gender, race, ethnicity, or sexual, cultural, or ideological preferences.
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