Job Description
Job Title: Telephonic LPN (Call Center)Job Overview:Contemporary Staffing Solutions is seeking a
Telephonic LPN (Call Center) to join our client to support remote patient monitoring programs and strengthen patient engagement. This role focuses on routine outreach, device adherence, and monthly clinical check?ins for a large patient panel. The LPN will review daily data submissions, conduct outbound calls, and ensure accurate documentation to support compliant CPT billing. This position is ideal for someone who excels in patient communication and enjoys a structured, fully remote workflow.
Compensation:$24.67 – $26.00 per hour
Work Schedule:Monday–Friday, 8:00 AM–4:30 PM EST, with one weekly later shift (10:00 AM–6:30 PM or 11:00 AM–7:30 PM EST).
100% Remote |Contract
Key Responsibilities of the Telephonic LPN (Call Center):
- Oversee daily monitoring activities by reviewing device submissions and performing consistent outreach to assigned patients.
- Guide individuals through eligibility, enrollment, and consent requirements for remote monitoring programs.
- Conduct adherence-focused calls, assist with basic device troubleshooting, and maintain consistent monthly clinical touchpoints.
- Document all interactions, call durations, and care updates in internal systems to support CPT?aligned workflows.
- Collaborate with clinical team members and escalate abnormal alerts to RNs as needed.
Qualifications and Skills for the Telephonic LPN (Call Center):
- Active LPN license with experience in telehealth, ambulatory care, or patient?facing clinical communication.
- Working knowledge of remote patient monitoring or care coordination processes; CPT 99457, 99458, and 99454 exposure preferred.
- Ability to manage a large caseload with accuracy, follow?through, and strong time?management skills.
- Comfortable navigating clinical software, digital tracking tools, and electronic documentation systems.
- Excellent verbal communication skills and the ability to build rapport over the phone.
Why Join Us?
This role offers hands?on experience in the expanding remote patient monitoring field while allowing you to work fully from home. You’ll join a supportive clinical operations team and build valuable expertise in tech?enabled patient care. CSS is committed to helping you grow and succeed throughout your assignment.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
Job Tags
Hourly pay, Contract work, Temporary work, Work at office, Remote work, Monday to Friday, Afternoon shift