Job Description

Location:

Boston Retail

Address:

Suite 1900 - 800 Boylston St Boston, Massachusetts 02199 United States of America

Job Title:

Visual Merchandising Associate (full-time)

Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview:

The Brand Ambassador – Visual Merchandising is responsible for creating and delivering highly engaging customer journeys through visual merchandising, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth – Expertise in any recommendation, warmth in every interaction to bring those journeys to life. You consistently operate at the highest level, always demonstrating a passion for the customer. You drive sales by achieving revenue targets, providing best in class service and collaborate with your team to ensure a seamless customer journey. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose’s values and culture.

What You'll Do:

• Plan and execute exceptional visual merchandising that is reflective of the Canada Goose brand
• Ensure all store visual merchandising standards continuously elevate the customer journey
• Track and analyze product performance, critical Key Performance Indicators (KPIs), and implement merchandising strategies to drive results
• Ensure window installations are executed and maintained to Canada Goose standards
• Lead and maintain styling of all visual displays
• Recognize and communicate product opportunities to store leadership and cross functional partners to ensure customer product needs are met
• Excellent execution of all operating standards in partnership with store leadership
• Accurate and efficient use of register systems and operational tools in compliance to Canada Goose standards
• Maintenance of sales floor and stock room inventory ensuring floor is replenished accordingly
• Disciplined organization of stock room and non-merchandise areas in support of a seamless customer journey
• Support the upkeep of overall physical store maintenance and cleanliness
• Process shipments in a timely manner
• Deliver a superior customer journey reflective of Canadian Warmth
• Able to advise customer needs through expert product knowledge
• Demonstrate behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories
• Ensure maintenance of exceptional visual merchandising that is reflective of a luxury lifestyle brand
• Achieve or exceed personal sales and key performance targets that drive your Canada Goose store’s result
• Contribute to a positive and productive store environment through teamwork and collaboration
• Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies

Let's Talk About You:

• Minimum of 2 years retail experience, preferably in a customer focused environment
• Proven track record of successful sales experience
• Previous experience working in high-volume traffic locations with with luxury lifestyle brands
• Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)
• Time management and multi-tasking skills
• Ability to work efficiently in a fast-paced and team orientated environment
• Adaptable to the elements that may impact the overall customer experience
• Excellent communication and interpersonal skills
• Self-motivated, able to work independently and know when to seek guidance
• Basic skills in Microsoft Office; specifically, Word and Excel are an asset
• Proficiency in another language is an asset

What’s in it For You?

• A company built on Canadian roots and heritage

• Your work is recognized with a comprehensive and competitive Total Rewards Program

• Opportunities for career growth through numerous internal and external programs

• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards

• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• Inspiring leaders and colleagues who will lift you up and help you grow

Hourly Range:

$20.50 - $23.50 / hour

About the salary range: We’re committed to being open and fair about pay. The range provided is intended as a guideline and does not represent a guaranteed offer. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our team. Your actual offer will depend on your experience, skills, and alignment with the role.

At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.

Job Tags

Hourly pay, Full time, Work at office, Flexible hours

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