Medical Receptionist Job at Careerscape, Remote

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  • Careerscape
  • Remote

Job Description

Careerscape is supporting a client opening for a Remote Medical Receptionist. This role will support patient communication, appointment scheduling, and basic administrative tasks for a growing healthcare organization.

This is an entry-level opportunity designed for candidates with little to no prior medical experience who are interested in starting a career in healthcare administration.

You will be the first point of contact for patients, helping manage appointments, answer basic questions, and ensure a smooth and professional experience.

Training will be provided, and candidates from customer service, retail, hospitality, or administrative backgrounds are encouraged to apply.

Responsibilities

  • Schedule and confirm patient appointments
  • Answer phone calls and respond to basic patient inquiries
  • Assist with patient intake forms and basic documentation
  • Update and maintain patient records in internal systems
  • Handle appointment changes, cancellations, and follow-ups
  • Respond to emails and patient messages
  • Coordinate with internal staff to support daily operations
  • Maintain a professional and friendly tone with patients
  • Follow company procedures and confidentiality guidelines
  • Support general administrative tasks as needed

Requirements

  • High school diploma or equivalent required
  • 0-2 years of experience in healthcare, medical office, receptionist, customer service, or administrative roles preferred
  • Strong communication and interpersonal skills
  • Comfortable handling phone-based patient interactions
  • Basic computer skills, including email, data entry, and scheduling systems
  • Strong attention to detail and organizational skills
  • Ability to multitask and manage a high volume of requests
  • Professional, patient-focused, and service-oriented mindset
  • Ability to work independently in a remote environment
  • Reliable internet connection and a quiet workspace
  • Understanding of patient confidentiality and professionalism

Benefits

  • Benefits may include:
  • Remote work flexibility within the United States
  • Competitive annual compensation
  • Medical, dental, and vision coverage options
  • Paid time off, holidays, and sick leave
  • 401(k) retirement plan options
  • Paid onboarding and training
  • Career growth into roles such as Medical Office Coordinator, Patient Services Representative, Healthcare Administrator, or Practice Manager
  • Supportive team environment with clear processes and expectations
  • Opportunity to build experience in healthcare administration and patient services

Job Type: Full-Time | Work Type: Remote | Industry: Healthcare | Experience: Entry

Job Tags

Full time, Work at office, Remote work

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